Notation based on the Act on Specified Commercial Transactions

About delivery and shipping

Delivery method Yamato Transport Company

About payment

Payment method Credit card
Payment deadline It will be within 7 days after sending the confirmation email from us.

About returns

Defective product Please contact us as soon as possible after receiving the product. Please note that we do not accept returns unless the product is defective.
Deadline for returns Returns must be made within 7 days after receiving the product.
Return shipping fee The customer is responsible for returning the product due to the customer's preference. If the product is defective, we will bear the cost.

Notation based on the Act on Specified Commercial Transactions

Distributor Arowana Partners Co., Ltd.
Operation Supervisor Name Shinji Sekine
Zip Code 175-0094
Address Takasu Building 5F, 2-17-10 Narimasu, Itabashi-ku, Tokyo
Explanation of charges other than the product price

There are no fees or shipping charges other than the product price. In addition, the following product prices include shipping and handling fees.

Material delivery service Shipping fee(price including tax)
Snow boots (One-Way) 2,750 yen
Ski/Snowboard (One-Way) 3,630 yen
Snow boots (Round-Trip) 5,280 yen
Ski/Snowboard (Round-Trip) 7,040 yen
Delivery time We will ship within 7 days after receiving your order.
About cancellation

If you wish to cancel your membership, please press the "Member Information" → "Withdrawal" button from the system and follow the withdrawal procedure.

We will return the materials within 7 days after confirming the withdrawal process. (The user is responsible for the shipping fee when returning.)

Please note that the storage fee cannot be refunded on a daily basis.

Phone number 03-4590-2904
Public email address st_storage@snowtech.jp
Website address https://arowanax.com/